Get in Touch With Us
Thank you for stopping by. Whether you have spotted something that looks out of date, have a question about a page, or simply want to share your thoughts, we would be glad to hear from you. This page explains the best way to reach us and what you can expect once you do.
How to Reach Us
The simplest way to contact us is by email. Please write to info@capelmonastery.co.uk and a member of our small team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
We aim to reply within three working days. During busy periods it may take a little longer, but we will always do our best to get back to you as soon as we can.
What You Can Write to Us About
We welcome messages on a wide range of subjects, including:
- Corrections: if you believe a detail on our site is wrong or has changed, let us know which page and what you noticed.
- General questions: if something we have written is unclear, we are happy to explain it in plainer terms.
- Feedback: ideas on how we could make the site easier to use or more helpful.
- Partnership or media enquiries: please include a short summary of your request so we can direct it properly.
Helping Us Help You
To make sure we can answer quickly, it helps if your email includes:
- A clear subject line describing your question
- The web address of any page you are referring to
- As much relevant detail as you feel comfortable sharing
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for these.
A Few Things to Keep in Mind
We are an independent information site. We cannot access accounts held with other websites, resolve disputes on behalf of third parties, or process payments of any kind. If your question relates to one of these matters, we will try to point you towards someone who can help.
Your use of this site is covered by our Terms of Use, which set out how our content may be used and the limits of our responsibility. When you email us, we only use your details to reply to your message. You can read more about how we handle and protect your information in our Privacy Policy.
Thank You
Every message we receive helps us keep our pages accurate and useful. We appreciate you taking the time to write, and we look forward to hearing from you.